Archive for March, 2009

BMR; Credit Processing with Integrity

Friday, March 27th, 2009

BMR’s business model is built around something unique to the credit processing industry; our business is built on INTEGRITY.
I was quite surprised this week to receive an angry and challanging phone call from a sales rep at another merchant services company. Initally, my thoughts were to ignore this call as my focus is on our merchants and not competing companies, but this guy would not give up. Here at BMR we never practice negative sales tactics that are unprofessional, our goal is to simply educate and caution the merchant so that they do not get into a situation that they are stuck in. When I had the opportunity to speak with the other sales rep I immediately realized why he was so angry, we had educated the customer so well that she was not going to fall for any of his hidden fees. This guy was just plain mad, we had taken his deal and he was threatened!
We had accomplished our goal on this one, the merchant was totally aware of what to be cautious of; surcharges, mid-qualified, non-qualified, and ERR fees. She was not going to be taken advantage of! That is what we are all about bringing some integrity to the swipe and making sure that our customers are fully aware of the hidden fees in the credit processing industry.

Understanding Credit Card Processing Quotes

Friday, March 20th, 2009

If I could give any merchant one bit of advice it would be to always read the fine print of any credit card processor quote. It is so easy for them to bold the Qualified Rate of 1.69%, but for some reason they don’t disclose that this only qualifies for certain card types, usually only a small number of them. You then find out on your first statement that your average rate is around 3.50% because they have these other categories that have additional add-ons (mid-qualified, non-qualified rates, and additional surcharges). It’s also important to pay attention to any statement fees, PCI compliant fees, cancellation fees, contract terms, terminal restrictions, and the list goes on. Basically, make sure to read all the fine print.

Here at Best Merchant Rates we pride ourselves in fully disclosing how our Large Corporate Pricing works. We do not offer the Tiered Pricing anymore because we saw how merchants overpaid for their credit card processing and how unfair and deceiving it is. In this type of processing everything is limited to only the qualified, mid-qualified, and non-qualified categories, but here at Best Merchant Rates we have one processing rate with our Large Corporate Pricing. The only additional rate you are paying is the wholesale rates of Visa and Mastercard. (Discover and American Express are separate entities so they set their own rates.) This will be reflected on your statement, giving a transparent understanding of what exactly you are paying.

Grand Opening- How to Start A Business

Friday, March 20th, 2009

At Best Merchant Rates one of the areas in which we specialize is helping brand new business owners who are gearing up for a Grand Opening.  Our Large Corporate Pricing Program is available to new businesses of all sizes, large and small. 

We understand that as a new business owner you have an endless Grand Opening “To Do” list, including registering your business, selecting a location, hiring employees, stocking inventory, etc.  The list goes on and on.  And of course you need to apply for merchant services so that you can accept Visa and MasterCard.   

To help plan a timeline, we recommend that you apply for a merchant services account 30 days prior to your Grand Opening.  This will help give you plenty of “cushion” room so that you are not squeezed at the end.

But you may say “I’m already behind.  I need credit card processing immediately, or yesterday!”

Just let us know your time frame and we will put our team to work.  We have helped many customers facing “crunch time” get aproved in time for their Grand Opening.

So remember to place the merchant account application process early on your Grand Opening “To Do” list.   But if you are in a pinch and need payment processing on short notice we are always available to rush your application.

Receive the Best Care at Best Merchant Rates

Friday, March 20th, 2009

Brynn-I was so impressed with the support I received after signing up for credit card processing with Best Merchant Rates! I received my terminal and had no idea how to even hook it up yet alone how to use it. I called their technical support line and was promptly put through to Bud. He was the best! He helped me get the terminal ready to process and walked me through my first transaction.
A month later I received my first merchant processing statement and I needed help again. So I called Best Merchant Rates, choose their customer care line and to my pleasant surprise was connected with a live person. Kelly helped me understand my statement and how the funds are processed into my bank account.
My experience from beginning to end has been a seamless one. Thank you Best Merchant Rates you truly are the best!

Setting Up Your Merchant Account

Friday, March 20th, 2009

In the Best Merchant Rates sales department we often run into 2 different scenarios. The first is a new business that is opening in days that needs to set-up credit processing immediately, the second is the business that is starting up in 3 months and is shopping around far in advance. For the merchant who has the urgent or immediate need for credit processing approval we can handle your entire set-up in 2-3 business days, and you have the piece of mind with our Best Rate Guarantee and Large Corporate Pricing that you are getting not only the best deal, but also the most secure. For the customer who is shopping around far in advance we welcome the comparisons to other merchant processing companies, the more you look around the more you will have the assurance that Best Merchant Rates pricing is the best for your business! The ideal timeline for a new business that needs to accept credit cards is 2-3 weeks in advance of your opening date.

Large Corporate Pricing Better than Tiered Pricing

Friday, March 20th, 2009

For all new and existing business owners, we all know that there are various amounts of overhead expenses that we are continually trying to save money on. One of the many expenses is being able to accept credit cards for our products or services. In order to accept MasterCard or Visa, we all know there are costs associated to this in return for increased sales and profits. Since credit card acceptance is an expense for the business why not save as much as we can by getting the best deal from our merchant processing companies? After shopping around for the best option possible for a merchant account, I’ve come to realize that Best Merchant Rates truly have the best option for new business owners wanting to accept credit cards and existing business owners who are looking to save on credit card processing.

Majority of merchant services companies out there offer businesses whether you are large or small what you call “tiered pricing”. You know that it’s tiered pricing the minute you hear the terms qualified, mid-qualified, non-qualified, or surcharges. What many business owners don’t realize is that this type of pricing method is costing them so much more than it should. What we want to believe is that we will be paying the lowest rate also known as the “qualified rate” but in reality we are paying the mid and non-qualified rates because of the types of cards that exist out there. This type of pricing method also allows these merchant services companies to hide the true cost of what you are paying to them to process the cards you take.

Best Merchant Rates on the other hand offer “Large Corporate Pricing” to all new and existing businesses whether you are big or small. What this means for you as a business owner is savings that you can invest in other areas of your business for growth. At Best Merchant Rates you know exactly what you are paying to have your cards processed. Nothing is hidden and everything is fully disclosed to you before completing your application so no surprises. For most business owners we all want peace of mind and great service from our merchant services providers, and truly I can say Best Merchant Rates is able to provide me with this.

The Best Customer Care and Technical Support

Friday, March 20th, 2009

At Best Merchant Rates all merchant services were taken care of by Customer Service in one part of our building while all Technical Support issues were resolved very far away in another part of our building. Then one day the managers met and it was obvious the two departments should be integrated for a quicker and more efficient response to your credit card processing needs. We happily are now residing in the same area and working together combining our knowledge to take care of all our merchants needs. We’ve found this union to help both the new business owner to learn about credit card processing as well as to support an existing business looking to save in credit card processing.

Alternative to Wireless Credit Card Terminals

Friday, March 20th, 2009

I am asked this question daily by businesses owners currently processing and most often we offer considerable savings on the rate alone. Having an open mind to new solutions and technology can also provide entirely new ways for you to operate. We have helped numerous merchants change the way they do business by offering products that were once cost prohibitive or were not made available to them by their current processor. I would like to share with you the scenario that I was most recently able to help with.

This week I helped a gentleman with a custom cabinetry business and I feel that this solution will cross over to numerous other business owners as well. He has been in business for over 5 years and has always phoned his transactions in. Industry wide, if you are doing a fair amount of volume, this is the most expensive way to process a card. We went over a few recent statements and assessed all of his rates and fees. His current provider let him know that the only other option was a $950 wireless terminal or he could lease it for $70 a month. We offer the same for MUCH less, but an option most do not consider, “Do you take your laptop with you?” Yes! If you have internet access you have a wireless terminal already. For a fraction of the cost of a terminal, we provided a processing solution that allowed him to swipe the card on location and experience considerable savings on equipment, time spent key entering transactions, monthly fees and the best rates in the industry. Regardless of the state of the economy it is always a good business decision to cut expenses and increase productivity. He was happy enough with the set up to refer others providing the same service. Everyone is pulling together; I felt it was a testament not only to the service we are providing but changes in all of us as individuals when someone refers their own competition to a service that will save them money.

So if you attend trade shows, swap meets, do any type of in home service, have a tow truck or road side assistance, what ever product or service you offer, if you have a laptop with internet access – I can help you make that your wireless terminal. What ever your needs may be we pride ourselves providing the best rates in the industry and the highest level of customer service, let us know how we can help!

Save Money on Credit Card Processing

Friday, March 20th, 2009

Are you a current business owner looking to save money during these challenging economic times? Here at Best Merchant Rates we have had a large increase in business owners with the same need. And in response to this need we are offering one flat rate for all existing businesses who are currently processing with other merchant processing companies, we are offering Large Corporate Pricing to all of our existing businesses irregardless of how much volume they are doing. And we are offering the absolute lowest rate of .49% from the start without any of that crazy back and forth rate comparison that other companies do. We have an entire team that is trained and dedicated solely to the needs of existing merchants who are in serious need of savings!

Credit Card Processing Tiered Pricing Is Bad

Friday, March 20th, 2009

After doing a lot of researching I have come to learn that Tiered pricing is a word in the credit card processing industry that is very vague. They tell you that you will be charged 1.67% for debit cards. But what they aren’t telling you is that you will be paying 2.08% to 4.99% For every other card. “So what if people don’t use their debit card?” Well then the processor will being charging me, the merchant, more money because someone else is getting the rewards on that card.

Then I heard of Large Corporate Pricing. What is Large Corporate Pricing? A very simply method of credit card processing which makes your pricing easy to understand. They pass through to you (the merchant) the whole VISA & MasterCard rates, and just add their mark-up.  So you get the wholesale price and the same mark-up everytime!  You always know what you pay.

If I can give anyone any kind of advice that is looking into merchant processing STAY AWAY from TIERED PRICING.  Until the credit card company can give you an exact detailed accounting of how they determined which cards were applied to which Tier, you are at their mercy.  I believe the best program in the industry is going to be Large Corporate Pricing. It is made for me and not the processor.