When applying for a merchant processing account, the absolute most critical upfront question that you will be asked is how much volume do you anticipate processing and what is your highest transaction amount. Very often new business owners have difficulty answering and projecting these figures. Here is some understanding as to why these are so important. When you are applying to accept Visa and Mastercard the approval bank needs to understand the risk of your business. One of the risk components is your volume and high ticket amounts. Failure to properly estimate these figures can result in future account requirements and even account closure. It is our #1 goal at BMR to set-up all accounts as accurately and as easily as possible.
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The most important upfront application question
Wednesday, May 13th, 2009Merchant Account Application – Swipe Percentages
Thursday, May 7th, 2009The Swipe Percentages are some of the most important figures on the Merchant Account Application. The Swipe Percentages provide a breakdown of how credit cards will be accepted, and are broken down into three major categories.
Store Front/Swiped – This includes any transaction in which the credit or debit card is swiped through a terminal or magnetic reader in the presence of the customer. This includes wireless terminals.
Telephone Order/Mail Order – This includes any transaction in which the credit card information is manually keyed into the terminal. Traditionally, this type of transaction was most commonly performed when a customer placed an order over the telephone or mail and the merchant manually keyed the credit card information into the terminal. The Virtual Terminal also falls into this category. A merchant using a virtual terminal will manually key the credit card information into a computer software program.
Internet – This includes transactions where the customer enters their credit card information directly onto an Internet site. A transaction completed using an Internet Shopping Cart falls into this category. Occasionally an applicant will mistakenly think this question is asking the percentage of advertising that will be done on the Internet. But don’t get the two confused. This question is asking what percentage of sales will be completed by customers who will input their credit card information directly into an Internet Site. It doesn’t have anything to do with advertising.
It is important to provide an accurate estimate of the Swipe Percentages when applying to accept credit cards. At times it can be difficult to estimate these figures, especially for a new business. If you are not completely certain about the figures than provide your best estimate.
And remember that whether you are a traditional retail store or an Internet merchant, Best Merchant Rates offers Large Corporate Pricing to everyone. We are the first company in the payment processing industry to extend Large Corporate Pricing to everyone, regardless of how you accept credit cards.
Identity Verification
Tuesday, April 21st, 2009It is reassuring to me when a retailer asks to see photo identification when I pay with a credit card. It gives me peace of mind shopping knowing that if someone were to steal my credit card they would not be able to easily use it with this retailer.
For added protection, many consumers subscribe to an identity theft monitoring service that will place an alert on their credit report that requires any credit issuer to properly verify identity prior to issuing credit.
When applying for a credit card processing account, the bank will be required to verify identity if such an alert exists on an applicant’s credit report. The verification process is simple and can be completed by providing a copy of the Drivers License and a recent home utility bill.
Remember that should the bank request these documents it is for your own protection. The bank just wants to make sure that another person has not stolen your identity and is now trying to apply for a merchant processing account.
Requests by creditors to verify your identity are a sign that the identity theft protection measures you have put in place are working.
Merchant Account Application – Sales Volume
Tuesday, April 21st, 2009One of the most important figures on the merchant account application is the Annual Credit Card Sales. It is worth pointing out the difference between Annual Credit Card Sales and Total Annual Sales. Annual Credit Card Sales represents the annual Visa and MasterCard Sales, while Total Annual Sales represents the Total Annual amounts for all sales, including Cash + Credit + Debit + Check.
Some businesses, such as Internet merchants, may make very little (if any) cash or check sales. For this type of business, the Annual Credit Card Sales may be identical to the Total Annual Sales.
Other businesses, such as fast food restaurants, may have a large amount of cash sales.
It is important to provide an accurate estimate of the Annual Credit Card Sales when applying to accept credit cards. At times it can be difficult to estimate this figure, especially for a new business. If you are not completely certain about the figure than provide your best estimate.
Every bank in the merchant services industry routinely monitors the volume of your credit card sales as a fraud protection measure. To ensure seamless and uninterrupted service of your account, be sure that your initial estimate is as accurate as possible.
And remember that whether your Annual Credit Card Sales are $5,000 or $5,000,000, Best Merchant Rates offers Large Corporate Pricing to everyone. We are the first company in the payment processing industry to extend Large Corporate Pricing to everyone, regardless of how large or small.
Register Your Business Address
Friday, April 3rd, 2009Best Merchant Rates works with many new business owners who are accepting credit cards for the first time. Often new business owners initially register their Business License or “Doing Business As” Statement to their home address because they are still searching for a retail location.
Once a final retail location has been chosen, it is best to contact the authority that issued the Business License or “Doing Business As” Statement and provide the actual physical address for the retail location. Occasionally, every bank in the merchant services industry will make a routine check to verify a physical business address, and you want to be sure that your business is registered to the proper adresss.
If your business is home based, be sure that a home based business address makes sense for your industry.
Home based restaurant? Probably not, unless you do a lot of Catering!
Home based Internet Merchant? Absolutely - Very common.
Home based merchants have the option to use a Credit Card Terminal, Internet Processing, or Virtual Terminal. Best Merchant Rates offers Large Corporate Pricing to everyone, whether you are a home based business or brick and mortar retail location.
Best Merchant Rates is on Your Side
Friday, April 3rd, 2009Tami-Getting your credit card processing account set up correctly from the beginning is extremely important but it’s also just as important that you as the merchant understand the parameters of the account. I recently had a merchant placed in the Risk and Security department at the processing bank for running a $10,000 transaction when she was set up with a $1,500 high ticket. The processing bank approves your merchant processing account based on a number of factors, one of which is your ability to support such a high ticket financially in the case of a chargeback (disputed charge by the customer). This merchant could not back that $10,000 if that cardholder did a chargeback so the processing bank choose to hold the funds until they could confirm the sale was correct and there would be no chargeback.
The merchant was extremely upset and wrote a complaint to the Better Business Bureau before contacting us. Once she contacted us we worked diligently with the processing bank to get her funds to her. In working with her we were able to also educate her on the process of merchant services. She feels much more knowledgeable and has confidence that she can process credit cards risk free now that she understands her personal processing parameters.
We are on your side and will make every effort to support and educate you in the business of credit card processing! Your success is our success!
Merchant Account Application – Average Ticket
Friday, April 3rd, 2009One of the most important figures on the merchant account application is the Average Ticket. This represents the size of your average credit card sale.
It is important to provide an accurate estimate of the Average Ticket when applying to accept credit cards. At times it can be difficult to estimate this figure, especially for a new business. If you are not completely certain about the figure than provide your best estimate.
Every bank in the merchant services industry routinely monitors the size of ticket charges as a fraud protection measure. To ensure seamless and uninterrupted service of your account, be sure that your initial estimate is as accurate as possible.
When considering your average ticket, be sure that it makes sense for your industry.
For example, I have seen a furniture store that stated the average ticket at $15. There are some deep discount furniture stores out there, but I haven’t seen any furniture stores that discount quite this deep! It turns out that $15 was the low ticket for this furniture store, and not the average ticket.
I also once saw a restaurant with an average ticket of $1500. I like a nice meal as much as anyone, but $1500 is a bit much for an evening meal! In this particular case, it turns out this applicant was really a caterer for large parties, and with this new information it made perfect sense.
Set yourself up for success by providing an accurate estimate of your average ticket size.
And remember that whether your average ticket is $5 or $50,000, Best Merchant Rates offers Large Corporate Pricing to everyone. We are leading the payment processing industry to extend Large Corporate Pricing to everyone, regardless of how large or small.
Monthly Minimum Fee
Friday, March 20th, 2009After signing up with a Merchant Service Company for Credit Card Transaction the first thing you should do is check your first credit card statement. I received a call from a Merchant just yesterday that has been processing for over a year now. He just started looking at his statements and realized he was being charged a monthly minimum fee since he never used his account. This is a standard credit card fee that was disclosed to him in writing. First thing he said was he didn’t think he should have ever paid the fee and he felt it was an excessive fee. Moral of the story check your statement within the first 45 days of processing to see what you are actually paying. Besides, if you don’t think you should be paying for something and you never look at your statement, it doesn’t necessarily mean you are not paying for it.
Why Credit Matters
Thursday, March 5th, 2009“But I’m not applying for credit. Why should the bank care about my credit score? I just want to accept Visa and MasterCard for my business.”
I have heard this statement countless times from customers who are in the process of applying for a merchant account. But in order to be setup for Credit Card Processing, the bank will consider your personal credit. So this raises the big question…
Why Does Credit Matter?
The bank deposits funds into your business bank account within 24-48 hours after you swipe a credit card. But in reality, the bank is really giving this money to you on a 30 day advance. After you swipe a Visa or Mastercard, it takes the bank up to 30 days to collect the funds from your customer’s bank. So in reality, the bank is extending every merchant up to a 30 day line of credit.
So what minimum credit score is required? The good news is your credit does not need to be perfect. A few bumps in the road, especially in these tough economic times, are certainly understandable.
In short, knowing your personal credit situation will help you be a more knowledgeable consumer when shopping for credit card services.
