Customer Care with lots of TLC for the Merchant

As you get started in credit card processing we are here to help you with your payment processing and credit card terminal. We want to partner with you, hold your hand when needed and most importantly shine the light on all the in and outs of merchant services.
With our Large Corporate Pricing we are completely transparent in our ability to show you exactly what you are paying and to whom. Your card processing statement will list all the transactions categorized into the appropriate categories set by Visa and MasterCard plus a flat additional fee.  Those other guys will set you up with Tier Pricing which is categorized into the “fee bucket” that they want to put you in (i.e. mid-qual and non-qual because they make more money there).  So do you want fee categorization determined by VISA/MasterCard which is universal, or do you want your processor to determine your fee categorization based on how they get paid?  With BMR, you get the first method- which is most transparent and fair for everyone.
In our current economy, keeping customers happy is more important than ever! We are committed to doing all that we can to answer your questions, fix a problem or help you to understand your merchant statement!

Posted in Credit Card Processing Customer Service on March 5, 2009 by Tami

One Response to “Customer Care with lots of TLC for the Merchant”

1. Andrew says:

   March 6, 2009 at 4:33 pm

   Great point about fee categorization. I would rather have my fees categorized by a single industry standard rather than at the whimes of one company.