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Disclosing Terms of Sale on Sales Drafts
Assume your business has a “No Exchanges” or “No Refunds” policy. If you place such restrictions on sales than it is important that you disclose this policy on your Sales Drafts with the words “No Exchanges” or “No Refunds.”
If you have not yet applied for your merchant account, be sure to let us know when you apply what terms you would like disclosed on your Sales Drafts. We will make sure your account is setup to disclose your terms of sale on your Sales Drafts.
If you already have a processing account setup with Best Merchant Rates and would like to add terms of sale to your Sales Drafts, then call our Customer Service Department and we are happy to have your terms added. As a reminder, Best Merchant Rates has a dedicated in house Customer Service Department available from 8:00am – 5:00pm Pacific Time every weekday.
Also remember that if a refund needs to be given to a customer who paid with a Debit or Credit Card, then the funds must be returned with the same form of payment with which they were received. Avoid giving cash, check or in-store credit for a refund when the original purchase was made with a Debit or Credit Card.